Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Guarantee

  • Our client support crew is working 24x7 to take care of every one of your help tickets. Each ticket you send to us is going to be responded to within up to 60 mins. If your problem requires aid from an admin, we’ll address the ticket to the technician on shift and will let you know that the situation is being resolved.

  • Top quality support service
  • Expert Customer Assistance Service

  • Our customer assist crew will be on duty for you round–the–clock to to reply to all support inquiry tickets that you send. We offer technical help and support for the apps that are pre–configured on your web server. These include our custom made Hosting Control Panel, the selected Operating System as well as the server administration panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Hosting Control Panel that is provided with no charge with your VPS gives an inbuilt article base. You’ll see a range of comprehensive how–to articles and reviews and an array of step by step video classes that demonstrate all the basic site maintenance responsibilities. You can easy–access them by simply clicking the Help or Video keys in the top right side of each Control Panel section.