Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you’ll find an in–depth Help section offering multiple instructional articles and regularly asked questions. They are answered by our support team of seasoned techs. Simply type in your question and our smart software will return the best answer.

  • Top quality support service
  • How–To Videos

  • If you’d rather watch how a task is completed or how a problem is remedied, instead of just reading about it, check out our selection of how–to video tutorials. They cover lots of different issues and will help you swiftly understand how to work with our Hosting Control Panel.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk support service and a 1–hour ticket response time guarantee. Our practiced support engineers will be online day and night to respond to your questions and to take care of any problem that you could possibly encounter. Just open a tech support ticket from the Help Center section and we will reply without any delay at all.