A 99.9% Server Uptime
The principal benefit of setting up your very own cloud website hosting platform is that you don’t need to be worried about compatibility – you design a specific set of software apps in such a manner as to be compatible with a particular set of hardware parts. The final result is something considerably more solid and reliable, since there are fewer possible risks of failure. We have set up our cloud hosting platform atop tried and trusted hardware parts and a heavily customized version of SELinux in order to set up an incredibly secure and safe environment for your own personal web sites.
This is the reason why, with all our cloud website hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In order to supply an enterprise–grade hosting service, you can barely rely on the default network configuration in a datacenter. We have built our own custom network to ensure an ultra–fast connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you choose: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to lessen all possible risks with our cloud hosting plans and irrespective of the fact that we provide topflight customer support, there are cases when the client simply isn’t content with what we are offering. Or he needs to move to a more robust web hosting solution, such as a VPS server or even a dedicated server.
This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully pleased, you will get a full refund.
24/7 Technical Support
We have carefully handpicked each member of our 24x7 support team so that we can offer the very best help desk support service that you can possibly get. Each one of our techs has several years of experience working with hosting accounts behind his back, so they know what they are doing. What’s more, they’re available 24x7x365 – you can get in touch with them at any time and they will respond to you as quickly as possible.
Their average response time is below twenty minutes, whilst with many other web hosting companies you have to wait around for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered within 60 minutes.