When your website hosting supplier supplies live chat support, you are able to speak to a representative live and find out useful information or get an issue resolved in a timely manner. The key advantage of using chat as an alternative to calling to talk with a live person is that you'll need just a computer with access to the world wide web, so you won't pay any charges in case you are in a different state or country. What's more, it will be a lot quicker to copy and paste information such as domains, usernames or error messages in other words details which are sometimes hard to give to the other side on the telephone. The live chat is also a considerably faster way to contact the website hosting service provider's support crew as compared to using a ticketing system. What's more, when some trouble requires a bit more time to be taken care of, you are able to do something else while you wait for guidance on the live chat, so you won't lose time - something that's impossible if you're on the phone.

Live Chat Support in Cloud Website Hosting

Together with the phone and ticket support, our company provides live chat support as well. You're able to contact us every single day, which includes holidays and weekends, and we can give you more details about the cloud website hosting that we offer in case you are not among our customers yet, or about common and billing questions if you already have an account. Though for strictly technical issues you need to open a trouble ticket to our technical support team, since such matters need more time to be resolved, you may still get in touch with us on the live chat for some technical info. To give you an example, we are able to assist you to set up an email address in your email client or troubleshoot numerous problems, saving you time and effort. Even when our phone lines are already off for the day, you will be able to speak with a live person.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is online every day, even on holidays and weekends. It's the perfect way to learn more information about our semi-dedicated servers if you do not have an account yet or to have a problem resolved in case you're a client and our customer support representatives will assist you live regardless of the time of the day you join our chat. If you're unsure which plan is more suitable for your sites, if you need advice whether you should order a particular upgrade and how to order it or in case you've got troubles installing an email account on your computer system, you'll be able to get in touch with us and we will give you the necessary information quickly. The live chat is accessible even after our telephone lines go off for the day, therefore when you have an account with us, you can be certain that you will always enjoy instant assistance with any kind of question or trouble that shows up.